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Pearl Interactive Network’s “Blue Ocean Strategy”

April 11, 2023

Pearl’s CEO and founder Merry Korn attributes the “Blue Ocean Strategy,” a book authored by W. Chan Kim and Renee Mauborgne, as having a seismic impact on how Pearl positioned in the highly competitive government contractor market space.

Teaming with a Social Enterprise – Innovative Partnership for Success

February 8, 2023

Pearl Interactive, a for-profit social enterprise established in 2004, provides contact center services specialized in healthcare and beneficiary services supporting government agencies, prime contractors, and commercial clients.

Pearl – BPO to the BPOs

August 22, 2022

Pearl Interactive Network is a certified woman owned small business specializing in contact center services. We are committed to hiring preferences for people living in economically challenged areas (HUBZones), persons with disabilities, military spouses, Veterans, and a widely diverse employee population. Pearl also provides specialized healthcare clinical and non-clinical support […]

Pearl – Supporting the Business of Healthcare

August 1, 2022

Pearl supports the Business of Healthcare from enrollment and scheduling to patient encounters, claims and payments. We offer a wide range of services supporting Healthcare delivery, Payers & Providers, and other Beneficiary Services.

Pearl Provides ‘Services that Matter’

July 18, 2022

Pearl provides a wide range of virtual and in-person services supporting government and commercial organizations that impact the lives of millions.

Pearl’s RNs and Patient Appointing MSAs Ready to Work!

July 5, 2022

Healthcare providers and administrators across the United States are desperately trying to maintain or add additional medical support teams to mitigate the ongoing Virtual staffing shortage. Especially during the pandemic and lockdowns, Virtual nursing has been integral to providing health care and supporting healthcare management.

Pearl’s Specialized Skillsets

June 28, 2022

Pearl provides a wide range of contact center services supporting government and commercial organizations. Specialty skillsets include: nurses (RNs, LPNs), licensed clinical social workers and counselors, patient schedulers, and supportive care navigators who help with non-clinical patient needs.

Pearl to participate in Central Ohio’s Field of Heroes Memorial Day weekend event

May 24, 2022

Pearl Interactive Network (“Pearl”), headquartered in Columbus, Ohio, is proud to announce its participation as a Presenting (“Primary”) Patron in the 14th annual Field of Heroes, located in Westerville, Ohio.

Military Spouses – One of America’s Greatest Untapped Workforces

May 24, 2022

Staying true to its mission of removing employment barriers, Pearl Interactive Network’s CEO and Founder, Merry Korn, says that “military spouses are one of America’s greatest untapped workforces.”

Veterans: Untapped Pool with Rich Skill Set

March 22, 2022

Employers everywhere are continuing to question where they are going to find an adequate workforce during this phenomenon called the “Great Resignation.” CEO and Founder of Pearl Interactive Network, an innovative niche contact center business process organization (BPO), Merry Korn, says the answer is in niche recruiting.

How to Respond to the Great Resignation: Niche Recruiting

March 4, 2022

Interactive Network, an innovative niche talent business process outsourcing (BPO) firm, was prepared and did not miss a beat in efforts to locate workforce to fill hundreds of virtual positions.

Pearl Recruits Contact Center Leader Scott W. Blackwell as Vice President, Business Development – Commercial

January 3, 2022

Scott W. Blackwell, a contact center and business process outsourcing (BPO) expert with experience working with global BPOs such as Conduent, Qualfon, Sutherland, and Concentrix joined Pearl Interactive Network as Vice President, Business Development.

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