Jobs Overlay
Banner

Become a part of the Pearl family! Whether you work onsite or remotely, we want to know you as an individual. To understand your value both personally and professionally to help you reach your maximum potential. Your success is our success.

The driving force of our Talent Acquisition team is to provide opportunities that will help transform lives. Transforming lives of our talent and the lives of those we serve, is the goal. Through our contact center work, our mission is to remove barriers to employment, provide opportunity and create a positive work environment for our talented workforce.

To show our commitment to the growth and development of our Pearl family, we offer PearlWorks. PearlWorks is a voluntary one-on-one, individualized professional coaching program with on-demand training. We care about coaching you through career pathways available inside the contact center industry while helping accelerate your experience toward what excites you. Our empirical results show this Contact Center Workforce Development Solution increases employee engagement, retention, and performance quality, resulting in superior outcomes for our team and our clients.

If you want to be a part of a team that embraces a culture of caring, values hard work as much as making connections with colleagues and customers and provides the support and training to allow your talents to flourish, then we’d love to get to know you and have you Join our Team!

Pearl Jobs Page Woman Image

Learn more about why Pearl is a great place to work, grow and have fun:

We offer a variety of onsite and remote job opportunities with competitive benefits:

Embrace our winning Pearl Culture which promotes our teams’ desires to serve our consumers, clients and community by exhibiting our Pearl values of customer satisfaction, teamwork & family atmosphere, quality, respect, transparency and innovation.

What is needed to work virtually? Technical Requirements:

To become a Remote Call Center Agent, applicants must meet the following minimum requirements, along with completing the required skill assessments to qualify for remote opportunities.

Computer with Windows 10 or Mac OS 10.14 (Mojave) or higher

Internet with the speed of 20Mbps/5Mbps using Wi-Fi or a Category 5 ethernet cable

Private and secure workspace within your home (away from other people and noise)

Audio headset with a microphone for the home computer is preferred

Job Requirements:

Embrace our winning Pearl Culture which promotes our employees’ desires and efforts to serve our consumers, coworkers, clients and community by exhibiting our Pearl values of customer satisfaction, teamwork & family atmosphere, quality, respect, transparency and innovation.

High School diploma or equivalent required

Minimum 6 months

customer service / administrative experience required

Must be able to speak and read English clearly, professionally and fluently

Must be able to type a minimum of 20 WPM

Experience working with a PC and Windows operating system is required

Don’t See The Job Opening You’re Looking For?

  • Max. file size: 50 MB.