Who We Are Overlay

We are a team of hundreds of dedicated, hardworking, and caring associates across the U.S. who provide contact center services. While we are headquartered in Columbus, OH, our mission as a social enterprise drives everything we do and we are proud to attract and retain talent across the U.S., specifically focusing on those employees who reside in HUBZone and other challenged areas.

Like the diverse people we serve, the Pearl family is made up of diverse and talented people living in geographically challenged areas, disabled persons, military spouses, and Veterans. We take the time to get to know each individual and provide guidance and support to help them understand their value both personally and professionally.

Click below to learn more:

Awards, Nominations, and Recognitions



Awards and Nominations

· 20th annual Stevie Awards for Women in Business in the Government or non-profit industries:
· Female Thought Leader of the Year, SILVER
· Female Innovator of the Year, SILVER
· Female Executive of the Year, BRONZE
·Washington Technology 2023 FAST 50 Award
·Winchester Chamber of Commerce Business of the Year Award 



Awards and Nominations

· Cheshire Home Champion of Breaking Barriers Award
· Pillar Award for Community Service
· Women WELDing the Way Calendar Honoree


Awards and Nominations

· Columbus Business First Fast 50 Award



Awards and Nominations
· Merry Korn Wins NAWBO Member of the Year Award
· Social Ventures Social Enterprise of the Year Award Winner
· Ernst and Young Entrepreneur of the Year Award Nomination
· CEO Merry Korn podcast GovCon Giants "From Social Worker to 1,000 employee firm"


Awards and Nominations
· Progressive Entrepreneur from Smart Business Magazine, Women Awards
· CEO Merry Korn podcast Journey with Christian Evans
· CEO Merry Korn interview with Sam Sanders, host of NPR's "It's Been a Minute," on Social Entrepreneurship



Awards and Nominations
· Smart50, Smart Business Magazine
· Quality Service Provider Award from GDIT
· SBA – Small Business Person of the Year Award


Awards and Nominations
· Central Ohio Smart 50 Award recipient
· Columbus Business First Fast 50 Award recipient
· Columbus Business First Diversity in Business Award recipient
· CEO Merry Korn’s interview/podcast on The Successful Micropreneur
· CEO Merry Korn’s story on Blue Ocean Strategy website
· Pearl, along with Ohio Dominican University, mentioned in Columbus CEO article about Apprenticeship Program
· Insurance Advocate article by CEO Merry Korn about hiring veterans
· 614 Magazine article about social enterprises in central Ohio includes mention of Pearl
· Smart Business article by CEO Merry Korn on how reading Blue Ocean Strategy helped create a unique business model

Previous Years

Awards and Nominations
· 2015 Metropreneur Social Entrepreneur of the Year recipient
· 2015 EY Accelerating Entrepreneurs Award recipient
· 2015 Central Ohio Smart 50 Award honoree
· 2015 Ernst & Young EY Entrepreneurial Winning Women Award finalist
· 2014 Goodwill Industries of Kentucky Employer of the Year Award
· 2014 Columbus Chamber of Commerce Small Business Leader Award finalist
· 2012 WBENC Dorothy B. Brothers Executive Scholarship Awardee
· 2012 World Technology Network finalist for Social Entrepreneurship
· 2011 TechColumbus Innovation Award nominee for Outstanding Service (fewer than 250 employees)
· 2011 TechColumbus Innovation Award nominee for Outstanding Woman in Technology
· 2011 Columbus Chamber of Commerce nominee for Small Business Leader Award
· 2011 State of Ohio Governor’s Council on Disabilities Best Small Business Employer of the Year (37:31)
· 2010 National Association of Women Business Owners Visionary Award recipient
· 2010 Ohio Social Entrepreneur of the Year
· 2010 TechColumbus nominee for Outstanding Service Business
· 2010 TechColumbus nominee for Outstanding Woman in Technology
· 2010 Bloomberg/Business Most Promising Social Entrepreneur nominee
· 2008 Ohio Association of Rehabilitation Services, Outstanding Employee Award
· 2007 Ohio Governor’s Council on Disabilities, Outstanding Small Employer of the Year
· 2006 United States Business Leadership Award nominee
· 2005 Ohio Governor’s Home Site Grant Award

· 2015 Pearl featured in Winchester Sun about company-provided transportation for employees
· 2015 Columbus CEO Leaderboard (ranked 9th) – Central Ohio Women-Owned Businesses
· 2015 Pearl featured in Metropreneur article on providing opportunities for a niche workforce
· 2015 Pearl featured in Columbus CEO article about hiring workers with challenges
· 2015 Pearl featured in Columbus CEO article about veterans finding jobs
· 2015 Feature article in Columbus Business First about the advantages of hiring military veterans
· 2013 Recognized by WBENC in national publication for Outstanding Contract Award
· 2013 Featured in the November/December issue of Search & Employ magazine for one of our employee success stories
· 2013 Presenter on Military Appreciation channel for Subject Matter Expertise in Hiring Disabled Veterans
· 2012 Interviewed by Federal News Radio on the topic of veterans and disabled veterans entering the workforce
· 2011 Cited in Harvard Business Review as an example of “hyper-specialization”
· 2012 Featured in DiversAbility magazine, as an example of best practices for leadership and achievement
· State of Utah – Recognized as Patriot Partner
· U.S. Business Leadership Network (USBLN) – Speaker
· Assistive Technology Industry Association (ATIA) – Speaker
· National Governors Association (NGA) – Article Best Practice Public/Private Partnership

Be Part of Something Big, Apply to Join Our Team.

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