Pearl – BPO to the BPOs

Pearl Interactive Network is a certified woman owned small business specializing in contact center services. We are committed to hiring preferences for people living in economically challenged areas (HUBZones), persons with disabilities, military spouses, Veterans, and a widely diverse employee population. Dollar growth, EPS file version 10.Contains transparent objectsPearl also provides specialized healthcare clinical and non-clinical support including nurses, care navigators, licensed behavioral counselors, and social workers.

Our proven model is to support large Business Process Outsourcing Providers (BPOs) as a subcontractor or teaming partner. We act as an extension of your organization and your brand – allowing you and your clients to take full advantage of our certifications, diversity, and niche hiring to increase seats and to pursue new opportunities where Environmental Social Governance (ESG) drivers are a factor.

We are a Strategic Vendor Partner providing highly qualified staff to support BPOs:

  • Proactive recruitment skillfully selected, vetted, and trained
  • Filling open, sometimes hard-to-fill positions
  • Leveraging favorably priced labor markets
  • Reducing overall cost of operations
  • Increasing profitability on existing contracts

Let our certifications and differentiators help you drive more seats and set you apart from your competition!
For more information please contact:

  • Scott Blackwell VP Business Development – Commercial sblackwell@pinsourcing.com
  • Jean Murphy VP Business Development – Government jmurphy@pinsourcing.com

About Pearl Interactive Network

Pearl is a HUBZone certified, woman-owned small business focused on government and commercial healthcare and beneficiary services. Known for delivering high-touch, white-glove customer service experiences, Pearl concentrates on the delivery of interactions that require complex resolution while developing a personal emotional connection between the agent and caller. Pearl’s culture of caring is at the core of everything they do, and a driving force in transforming the lives of those they serve. Founded in 2004, Pearl takes great pride in their hiring preferences for people living in economically challenged areas, people with disabilities, military spouses, and Veterans. They operate across the nation, with employees in 31 states.