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By delivering contact center services for prime contractors, federal and state government agencies along with commercial enterprises, we have the privilege to enrich the lives of those who need assistance in understanding their beneficiary options. We grasp the magnitude of our role as an extension of these commercial and government agencies and take pride in providing call center expertise and serving as the human face to connect people to the resources they deserve.

For 16 years, we have been specializing in consultative, compassionate, and complex interactions supporting beneficiaries, employees and citizens in healthcare and government services and have expanded by providing our expertise to commercial enterprises. We have the proven ability to ramp up quickly to address increases in contact center volumes or sudden changes in services supporting seasonal, short-term, emergency and surge requirements. We can support you onsite or virtually and we have repeatedly been recognized for exceeding performance expectations.

Our Experience Speaks for Itself

Learn more about the support we provide and success we delivered for our customers. We consistently meet or exceed performance expectations as evidenced by receiving awards from the largest federal contractors.

Our Experience Speaks for Itself

Learn more about the support we provide and success we delivered for our customers. We consistently meet or exceed performance expectations as evidenced by receiving awards from the largest federal contractors.

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NAICS Codes

512191 Tele Production and Other Post Production Services

519190 All Other Information Services

522320 Financial Transactions Processing, Reserve, and Clearinghouse Activities

524292 Computer Facilities Management Services

541513 Tele Production and Other Post Production Services

541519 Other Computer Related Services

541611 Administrative Management & General Management Consulting Services

541612 HR Consulting Services

541618 Other Management Consulting Services

541690 Other Scientific & Technical Consulting Services

541910 Marketing Research and Public Opinion Polling

541990 All Other Professional, Scientific and Technical Services

561311 Employment Placement Agencies

561312 Executive Search Services

561410 Document Preparation Services

561421 Telephone Answering Services

561422 Other Contact Centers

561440 Collection Agencies

561499 All Other Business Support Services

611710 Educational Support Services

621498 All Other Outpatient Care Centers

621610 Home Health Care Services

621999 All Other Miscellaneous Ambulatory Health Care Services

623990 Other Residential Care Facilities

624190 Other Individual and Family Services

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Ready to join the Pearl family? Click below to view our available jobs.