About Us

Pearl is Synonymous with Hope

Founded in 2004, Pearl Interactive Network is a Woman Owned Small Business, HUBZone Certified social enterprise that reduces barriers to employment, particularly in rural and Historically Underutilized Business (HUB) Zones. At the heart of what we do is providing opportunity for transformation and growth as we deliver contact center services. Opportunity for both for our team and our customers.

Pearl CEO and Founder Merry Korn came from a background in social work, but always had a passion for business. With the formation of Pearl, she was able to combine her two passions for social good. Over nearly two decades, we have had the pleasure of getting to know and work with thousands of people who joined the Pearl team, helping them contribute to a larger mission, support their talents and take pride in helping them realize their own value and the impact they have on the world. There is nothing better than seeing people flourish and maximize their potential.

Learn more about why Pearl was created and the lasting impact it has.

Our Values

Customer Satisfaction

A passion for providing outstanding service to our customers and developing positive customer relationships.

Teamwork and Family Atmosphere

Creating a positive work environment that supports our colleagues so everyone can reach their maximum potential.


Deliver our individual best to drive the highest quality product, service, and work environment – ultimately providing the best possible experience for everyone we engage with.


Holding ourselves accountable for how we treat others while placing value in respecting ourselves.


A commitment to be open with each other and our clients.


Steadfast champions for embracing new ideas and implementing innovation into our products and services to constantly improve.

Pearl About Us happy man image

We like to laugh and celebrate each other's success through:

Employee Appreciation day every year

Monthly KUDOS awards

Employee of the Month award

Quarterly competitions and celebrations

Halloween costume contest

Christmas party & cookie decoration contest

OEP Theme days

Be Part of Something Big, Apply to Join Our Team.

Ready to join the Pearl family? Click below to view our available jobs.