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Veterans: Untapped Pool with Rich Skill Set

March 22, 2022

Employers everywhere are continuing to question where they are going to find an adequate workforce during this phenomenon called the “Great Resignation.” CEO and Founder of Pearl Interactive Network, an innovative niche contact center business process organization (BPO), Merry Korn, says the answer is in niche recruiting.

How to Respond to the Great Resignation: Niche Recruiting

March 4, 2022

Interactive Network, an innovative niche talent business process outsourcing (BPO) firm, was prepared and did not miss a beat in efforts to locate workforce to fill hundreds of virtual positions.

Pearl Recruits Contact Center Leader Scott W. Blackwell as Vice President, Business Development – Commercial

January 3, 2022

Scott W. Blackwell, a contact center and business process outsourcing (BPO) expert with experience working with global BPOs such as Conduent, Qualfon, Sutherland, and Concentrix joined Pearl Interactive Network as Vice President, Business Development.

The 2021 Fast 50: Here are Central Ohio’s fastest-growing companies

September 7, 2021

And they weren’t alone. Most of the companies that qualified for this year’s Fast 50 saw dramatic growth during the upheaval of 2020. The top three companies posted three-year growth rates averaging around 250%. Columbus Business First this week is revealing the 50 companies that posted the best growth rates […]

Pearl Interactive Network, a National Government Contact Center Provider Supports Rural, Economically Challenged Areas With Recent Contact Center Awards

June 8, 2021

COLUMBUS, Ohio (June 8, 2021) – Pearl Interactive Network, Inc. (Pearl) a HUBZone Certified, Woman Owned Small Business specializing in multichannel government contact center services, leveraged its threefold growth to create jobs in Southeast Ohio. Pearl’s recent contact center wins both as a prime and subcontractor support federal agencies including […]

WELD’s 2022 Women WELDing the Way® Calendar Honoree!

June 8, 2021

WELD is proud to announce our 2022 Women WELDing the Way® calendar honorees! Each year WELD recognizes a diverse group of twelve women in the central Ohio community who are high impact leaders within their organizations, support the leadership development of other women, give time, talent and resources to their […]

Pearl Interactive Network – National Government Contact Center Provider Surges in Virtual Contact Center Growth

April 13, 2021

COLUMBUS, Ohio (April 12, 2021) – Pearl Interactive Network, Inc. (Pearl) a HUBZone Certified, Woman Owned Small Business specializing in multichannel contact center services, experienced threefold growth since the onset of the Coronavirus pandemic in March 2020. Pearl’s growth is attributed to Federal agencies including Department of Veterans Affairs and […]

Pearl Interactive Network Awarded GSA MAS Contract for Automated Contact Center Solutions (ACCS)

March 8, 2021

COLUMBUS, Ohio (December 14, 2020) – Pearl Interactive Network, Inc. (Pearl) a HUBZone Certified, Woman Owned Small Business specializing in multichannel contact center services, is pleased to announce it was awarded a General Services Administration (GSA) Multiple Award Schedule (MAS) prime contract for the Special Item No. 561422 – Automated […]

Pearl Interactive Network Awarded $11M HRSA Provider
Support Service Center Contract

March 8, 2021

COLUMBUS, Ohio (March 2, 2021) – Pearl Interactive Network, Inc. (Pearl) a HUBZone Certified, WomanOwned Small Business specializing in multichannel contact center services, is pleased to announce theywere awarded a prime contract under the General Services Administration (GSA) Multiple Award Schedule(MAS) Special Item No. 561422 – Automated Contact Center Solutions […]

‘We’re hiring’: 200 jobs up for grabs at Winchester call center

October 14, 2020

WINCHESTER, KY (October 14, 2020) – While many companies have seen their business dwindle or disappear altogether, Pearl Interactive in Winchester is going strong. The call center’s main contract is a large federal health care company, so it is fair to say business is booming. “Because we are in health […]

Pearl Interactive Network Hiring Hundreds for Kentucky Call Center

September 22, 2020

WINCHESTER, KY (September 21, 2020) – Pearl Interactive Network, Inc., an experienced contact center and beneficiary services company, is now accepting applications for its contact center at 1025 Bypass Road in Winchester, Kentucky. Located approximately 15 miles from Lexington, the call center supports open enrollment for health insurance. Employment will […]

More than Able: How Pearl Interactive Network Taps Traditionally Underemployed Workers to Drive Its Contact Center Business Growth

August 5, 2020

Repost: https://www.cxpa.org/blogs/gabe-smithccxp1/2020/07/29/more-than-able-how-pearl-interactive-network-taps July 26, 2020 marked the 30th anniversary of the Americans With Disabilities Act. While the ADA and related legislation have contributed to significant progress in access and inclusion, job seekers with disabilities are still twice as likely to be unemployed. Research by the Society for Human Resource Management […]

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