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Providing Services That Matter A Conversation with Ivan Taylor, LPC – MFLC

August 16, 2023

It is at our core that we not only remove barriers to employment, but that we are providing services that matter to our communities. As a social enterprise we are dedicated to making a difference.

Pearl’s Tier 1 Help Desk Positions Present Transitioning Veterans with a New Lease on Life

August 7, 2023

On a recent interview by Pearl’s CEO, Merry Korn, with three transitioning Veteran employees performing Tier 1 Help Desk support on Pearl’s subcontract with GDIT supporting the Veteran Affairs Enterprise Service Desk contract, the Veterans shared a combination of appreciation and relief for how Pearl’s part-time positions smoothed their transition […]

New Leadership Changes at Pearl Interactive Network’s Winchester, Kentucky Location

June 20, 2023

The senior management team of Pearl Interactive Network, Inc., a government contractor managing a 700-seat contact center located at 1025 Bypass Road, Winchester, Kentucky, is excited to announce the promotion of Tony Listermann to Director of Operations, and Cliff Edwards to Site Director.

Veterans Speak to How Pearl Interactive Network’s Call Centers Ease Reentry

June 20, 2023

Veteran reentry to civilian life can at times be a daunting task. The combination of Pearl’s social mission, culture of caring, structure in all facets of operations, and career pathways address the plight of civilian reentry for Pearl’s veteran employees.

Pearl Interactive Network’s “Blue Ocean Strategy”

April 11, 2023

Pearl’s CEO and founder Merry Korn attributes the “Blue Ocean Strategy,” a book authored by W. Chan Kim and Renee Mauborgne, as having a seismic impact on how Pearl positioned in the highly competitive government contractor market space.

Teaming with a Social Enterprise – Innovative Partnership for Success

February 8, 2023

Pearl Interactive, a for-profit social enterprise established in 2004, provides contact center services specialized in healthcare and beneficiary services supporting government agencies, prime contractors, and commercial clients. Pearl’s social mission is giving hiring priority to people with barriers to work, such as people living in economically challenged areas, people with […]

Pearl – BPO to the BPOs

August 22, 2022

Pearl Interactive Network is a certified woman owned small business specializing in contact center services. We are committed to hiring preferences for people living in economically challenged areas (HUBZones), persons with disabilities, military spouses, Veterans, and a widely diverse employee population. Pearl also provides specialized healthcare clinical and non-clinical support […]

Pearl – Supporting the Business of Healthcare

August 1, 2022

Pearl supports the Business of Healthcare from enrollment and scheduling to patient encounters, claims and payments. We offer a wide range of services supporting Healthcare delivery, Payers & Providers, and other Beneficiary Services.

Pearl Provides ‘Services that Matter’

July 18, 2022

Pearl provides a wide range of virtual and in-person services supporting government and commercial organizations that impact the lives of millions.

Pearl’s RNs and Patient Appointing MSAs Ready to Work!

July 5, 2022

Healthcare providers and administrators across the United States are desperately trying to maintain or add additional medical support teams to mitigate the ongoing Virtual staffing shortage. Especially during the pandemic and lockdowns, Virtual nursing has been integral to providing health care and supporting healthcare management.

Pearl’s Specialized Skillsets

June 28, 2022

Pearl provides a wide range of contact center services supporting government and commercial organizations. Specialty skillsets include: nurses (RNs, LPNs), licensed clinical social workers and counselors, patient schedulers, and supportive care navigators who help with non-clinical patient needs.

Pearl to participate in Central Ohio’s Field of Heroes Memorial Day weekend event

May 24, 2022

Event to include Field of Heroes 5K Run/Walk Many celebrate the long Memorial Day weekend with barbecues and family get-togethers, but Memorial Day is so much more than a chance to kick-off the summer months. At its heart, Memorial Day is a day to solemnly honor all men and women […]

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