Pearl’s CEO and founder Merry Korn attributes the “Blue Ocean Strategy,” a book authored by W. Chan Kim and Renee Mauborgne, as having a seismic impact on how Pearl positioned in the highly competitive government contractor market space.

Pearl Interactive, a for-profit social enterprise established in 2004, provides contact center services specialized in healthcare and beneficiary services supporting government agencies, prime contractors, and commercial clients. Pearl’s social mission is giving hiring priority to people with barriers to work, such as people living in economically challenged areas, people with […]

Pearl Interactive Network is a certified woman owned small business specializing in contact center services. We are committed to hiring preferences for people living in economically challenged areas (HUBZones), persons with disabilities, military spouses, Veterans, and a widely diverse employee population. Pearl also provides specialized healthcare clinical and non-clinical support […]

Pearl provides a wide range of virtual and in-person services supporting government and commercial organizations that impact the lives of millions.

Healthcare providers and administrators across the United States are desperately trying to maintain or add additional medical support teams to mitigate the ongoing Virtual staffing shortage. Especially during the pandemic and lockdowns, Virtual nursing has been integral to providing health care and supporting healthcare management.

Pearl provides a wide range of contact center services supporting government and commercial organizations. Specialty skillsets include: nurses (RNs, LPNs), licensed clinical social workers and counselors, patient schedulers, and supportive care navigators who help with non-clinical patient needs.

Interactive Network, an innovative niche talent business process outsourcing (BPO) firm, was prepared and did not miss a beat in efforts to locate workforce to fill hundreds of virtual positions.