Pearl Interactive Network

Mission Possible: Leading with Purpose During Customer Service Week

Behavioral and Mental Health, News, Recruiting & Hiring, Success story /

At Pearl Interactive Network, Customer Service Week is a strategic affirmation of our mission: delivering services that matter. This year’s theme, “Mission: Possible,” reflects not only the dedication of our agents but also the intentional leadership behind their success. Leadership in Action Behind every impactful call, every resolved issue, and every moment of empathy is […]

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Pearl Interactive Network, a National Government Contact Center Provider Supports Rural, Economically Challenged Areas With Recent Contact Center Awards

1 Comment / Company news, News /

COLUMBUS, Ohio (June 8, 2021) – Pearl Interactive Network, Inc. (Pearl) a HUBZone Certified, Woman Owned Small Business specializing in multichannel government contact center services, leveraged its threefold growth to create jobs in Southeast Ohio. Pearl’s recent contact center wins both as a prime and subcontractor support federal agencies including the US Department of Veterans

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Pearl Interactive Network – National Government Contact Center Provider Surges in Virtual Contact Center Growth

Company news, News /

“Pearl’s tremendous virtual contact center growth has helped us deepen our social mission of giving hiring priority to people with barriers to employment. Transportation has historically been the greatest obstacle to obtain employment for people with disabilities and those living in economic deserts,” says Pearl CEO, Merry Korn.

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Pearl Interactive Network Awarded $11M HRSA Provider
Support Service Center Contract

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COLUMBUS, Ohio (March 2, 2021) – Pearl Interactive Network, Inc. (Pearl) a HUBZone Certified, WomanOwned Small Business specializing in multichannel contact center services, is pleased to announce theywere awarded a prime contract under the General Services Administration (GSA) Multiple Award Schedule(MAS) Special Item No. 561422 – Automated Contact Center Solutions (ACCS) in support of the

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Support Service Center Contract Read More »

Pearl Interactive Network Hiring Hundreds for Kentucky Call Center

Company news, News, Recruiting & Hiring /

WINCHESTER, KY (September 21, 2020) – Pearl Interactive Network, Inc., an experienced contact center and beneficiary services company, is now accepting applications for its contact center at 1025 Bypass Road in Winchester, Kentucky. Located approximately 15 miles from Lexington, the call center supports open enrollment for health insurance. Employment will run through 2020 with 268

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More than Able: How Pearl Interactive Network Taps Traditionally Underemployed Workers to Drive Its Contact Center Business Growth

Company news, News, Press mentions /

Repost: https://www.cxpa.org/blogs/gabe-smithccxp1/2020/07/29/more-than-able-how-pearl-interactive-network-taps July 26, 2020 marked the 30th anniversary of the Americans With Disabilities Act. While the ADA and related legislation have contributed to significant progress in access and inclusion, job seekers with disabilities are still twice as likely to be unemployed. Research by the Society for Human Resource Management (SHRM) finds that top obstacles

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Pearl Interactive Network Names LaTonya Simmons, Director of Talent Acquisition

Company news, News /

Pearl Interactive is not just a company, we are a social enterprise that aims to give hiring priority to a workforce with barriers to work such as: skilled and talented disabled veterans, veterans, disabled persons, military spouses and people living in geographically challenged areas.

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Pearl Interactive Network Receives HUBZone Certification

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COLUMBUS, Ohio (September 3, 2019) – Pearl Interactive Network, a Woman-Owned small business specializing in government contact center services, healthcare enrollment and TeleHealth remote monitoring and supportive care, is pleased to announce their certification as a HUBZone business by the United States Small Business Administration (SBA). As a HUBZone-certified business, Pearl Interactive Network is eligible

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