News

‘We’re hiring’: 200 jobs up for grabs at Winchester call center

WINCHESTER, KY (October 14, 2020) – While many companies have seen their business dwindle or disappear altogether, Pearl Interactive in Winchester is going strong. The call center’s main contract is a large federal health care company, so it is fair to say business is booming. “Because we are in health care, that’s just been so …

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Pearl Interactive Network Hiring Hundreds for Kentucky Call Center

WINCHESTER, KY (September 21, 2020) – Pearl Interactive Network, Inc., an experienced contact center and beneficiary services company, is now accepting applications for its contact center at 1025 Bypass Road in Winchester, Kentucky. Located approximately 15 miles from Lexington, the call center supports open enrollment for health insurance. Employment will run through 2020 with 268 …

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More than Able: How Pearl Interactive Network Taps Traditionally Underemployed Workers to Drive Its Contact Center Business Growth

Repost: https://www.cxpa.org/blogs/gabe-smithccxp1/2020/07/29/more-than-able-how-pearl-interactive-network-taps July 26, 2020 marked the 30th anniversary of the Americans With Disabilities Act. While the ADA and related legislation have contributed to significant progress in access and inclusion, job seekers with disabilities are still twice as likely to be unemployed. Research by the Society for Human Resource Management (SHRM) finds that top obstacles …

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How HUBZone, Woman-Owned Pearl supports Healthcare Beneficiaries, Citizens, Employees

Repost: https://www.fedhealthit.com/2019/10/how-hubzone-woman-owned-pearl-supports-healthcare-beneficiaries-citizens-employees/ Bridging the Gap In the face of Healthcare workforce shortages and rising costs, Pearl is making a concerted effort to create jobs and bridge the gap for people with chronic conditions accessing quality care. Through the development of Pearl TeleLifeCare (TLC), complex case management, supported by innovative Healthcare technology, in an end-to-end solution …

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