Company news

Pearl Interactive Network – National Government Contact Center Provider Surges in Virtual Contact Center Growth

COLUMBUS, Ohio (April 12, 2021) – Pearl Interactive Network, Inc. (Pearl) a HUBZone Certified, Woman Owned Small Business specializing in multichannel contact center services, experienced threefold growth since the onset of the Coronavirus pandemic in March 2020. Pearl’s growth is attributed to Federal agencies including Department of Veterans Affairs and Health Resources and Services Administration …

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Pearl Interactive Network Awarded GSA MAS Contract for Automated Contact Center Solutions (ACCS)

COLUMBUS, Ohio (December 14, 2020) – Pearl Interactive Network, Inc. (Pearl) a HUBZone Certified, Woman Owned Small Business specializing in multichannel contact center services, is pleased to announce it was awarded a General Services Administration (GSA) Multiple Award Schedule (MAS) prime contract for the Special Item No. 561422 – Automated Contact Center Solutions (ACCS) and …

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‘We’re hiring’: 200 jobs up for grabs at Winchester call center

WINCHESTER, KY (October 14, 2020) – While many companies have seen their business dwindle or disappear altogether, Pearl Interactive in Winchester is going strong. The call center’s main contract is a large federal health care company, so it is fair to say business is booming. “Because we are in health care, that’s just been so …

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Pearl Interactive Network Hiring Hundreds for Kentucky Call Center

WINCHESTER, KY (September 21, 2020) – Pearl Interactive Network, Inc., an experienced contact center and beneficiary services company, is now accepting applications for its contact center at 1025 Bypass Road in Winchester, Kentucky. Located approximately 15 miles from Lexington, the call center supports open enrollment for health insurance. Employment will run through 2020 with 268 …

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More than Able: How Pearl Interactive Network Taps Traditionally Underemployed Workers to Drive Its Contact Center Business Growth

Repost: https://www.cxpa.org/blogs/gabe-smithccxp1/2020/07/29/more-than-able-how-pearl-interactive-network-taps July 26, 2020 marked the 30th anniversary of the Americans With Disabilities Act. While the ADA and related legislation have contributed to significant progress in access and inclusion, job seekers with disabilities are still twice as likely to be unemployed. Research by the Society for Human Resource Management (SHRM) finds that top obstacles …

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How HUBZone, Woman-Owned Pearl supports Healthcare Beneficiaries, Citizens, Employees

Repost: https://www.fedhealthit.com/2019/10/how-hubzone-woman-owned-pearl-supports-healthcare-beneficiaries-citizens-employees/ Bridging the Gap In the face of Healthcare workforce shortages and rising costs, Pearl is making a concerted effort to create jobs and bridge the gap for people with chronic conditions accessing quality care. Through the development of Pearl TeleLifeCare (TLC), complex case management, supported by innovative Healthcare technology, in an end-to-end solution …

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Arizona employers still hiring amid high state unemployment rate

Arizona’s unemployment rate remains higher than the national average, yet the Phoenix metro area is still creating jobs at a healthy pace. Employers continue to add staff in the Phoenix area, including these: Pearl Interactive Network Pearl Interactive Network is looking to hire 725 seasonal workers at its new Tempe call center, with employment to …

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