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‘We’re hiring’: 200 jobs up for grabs at Winchester call center

WINCHESTER, KY (October 14, 2020) – While many companies have seen their business dwindle or disappear altogether, Pearl Interactive in Winchester is going strong. The call center’s main contract is a large federal health care company, so it is fair to say business is booming. “Because we are in health care, that’s just been so […]

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Pearl Interactive Network Hiring Hundreds for Kentucky Call Center

WINCHESTER, KY (September 21, 2020) – Pearl Interactive Network, Inc., an experienced contact center and beneficiary services company, is now accepting applications for its contact center at 1025 Bypass Road in Winchester, Kentucky. Located approximately 15 miles from Lexington, the call center supports open enrollment for health insurance. Employment will run through 2020 with 268

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Pearl Interactive Network Receives HUBZone Certification

COLUMBUS, Ohio (September 3, 2019) – Pearl Interactive Network, a Woman-Owned small business specializing in government contact center services, healthcare enrollment and TeleHealth remote monitoring and supportive care, is pleased to announce their certification as a HUBZone business by the United States Small Business Administration (SBA). As a HUBZone-certified business, Pearl Interactive Network is eligible

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Merry Korn Testifies Supporting HB 492 Ohio Business Women's Certification

Merry Korn provided testimony today in support of Ohio House Bill 492, which would create the Ohio Women’s Business Enterprise (WBE) Certification program, before the Ohio House State and Local Government Committee chaired by Representative Marlene Anielski (R- Walton Hills). Korn testified that her firm, Pearl Interactive Network, regularly encounters challenges to accessing state government

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Accessibility: Common Challenges & Solutions

There are common challenges and solutions within 508 compliances I will address in this blog. Many businesses and individuals are under the assumption that 508 compliances under the American with Disabilities Act cover only visual impairments via assistive readers, or captioning videos for hearing impairments. Those are, in fact, two major types of impairments that

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Accessibility: Captioning Video and Providing Transcripts

A Few Helpful Tips for Captioning & Transcribing I do almost everything on the web. From shopping to all my work-related tasks. After surfing the web recently, I noticed using video, podcasts and other forms of audio are popular as a means of communicating information. Some websites were great, and I would certainly visit them

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Accessibility – What’s Your Style?

Accessibility – What’s Your Style? Different forms of communication call for different types of applications when the purpose is making information accessible as well as memorable. Businesses, educational institutions or other types of information development frequently utilize mixed media.  This primarily encompasses static documents, video, audio, interactive elements or various combinations of these. Simply put,

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Top 7 Values of Supportive Care and Remote Monitoring (SCRM)

According to one of our most recent white papers there are 7 values of Supportive Care and Remote Monitoring (SCRM).  These are worth another mention. The top 7 values enclosed below are the epitome of our mission, vision and values. Our Mission: We are a social enterprise that gives hiring priority to skilled and talented

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Inclusive Hiring: Personal Story & Pearls of Wisdom

Inclusive Hiring Hiring. One simple word.  Hiring.  We discover a variety of different requirements when we peel back the layers of that one simple word. One of those layers inclusion.  This layer is complex and deep.  The same layers are involved in every hire we make. Every new team member we employ. The complexity of

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