January 17, 2025
Pearl Interactive Network, LLC, a leading BPO in the federal government and commercial contracting industry, is thrilled to announce the appointment of Dan Cruice as Vice President of Federal Business Development.
With over 25 years of experience in providing call/contact and BPO solutions to the US Government and State Government segments, Mr. Cruice brings a wealth of knowledge and expertise to our team. Throughout his distinguished career, Mr. Cruice has been instrumental in kick-starting the expansion of large commercial contact center/BPO organizations into the Federal Government sector. His impressive track record includes successful tenures at ICT Group (now Foundever), Sutherland Global Services, and Teleperformance. Most recently, Dan has excelled in selling large, complex contact center solutions at Cognosante and Maximus Federal.
In his new role, Mr. Cruice will lead, deploy, and support the most comprehensive contact center and CX solutions in the public sector market, driving exceptional citizen and constituent experiences. He has successfully partnered with numerous government agencies, including the Department of Labor, Office of Personnel Management, FEMA, GSA, State of Florida, State of Virginia, and many others, to deploy best-in-class citizen engagement centers.
Dan holds a master’s degree in Acquisition and Contract Management from the Florida Institute of Technology and a bachelor’s degree from Temple University. In his spare time, he enjoys spending quality moments with his wife, Susan, his two sons, his three grandchildren, and his Goldendoodle, Teddy.
“We are delighted to welcome Dan Cruice to our team,“ said LaTonya Simmons, Talent Acquisition Director at Pearl. “Dan’s extensive experience and proven leadership in the public sector will be invaluable as we continue to expand our reach and deliver exceptional solutions to our government clients.”
We are excited to welcome Dan Cruice to our team and look forward to the exceptional contributions he will make to our organization.
For more information, please contact:
Business Development Team
Pearl Interactive Network, LLC
BusDev@pinsourcing.com
614-258-2943