Pearl Interactive Network: Winchester, KY Contact Center Operations
WE HELP PEOPLE, ONE CARING CALL AT A TIME
Pearl-Winchester Agents are trained to deliver professional services and quality assurance to the public. Dedicated to advancing health equity, expanding coverage, and improving health outcomes in our communities, we are providing services that matter. Join an award-winning team in Winchester, KY, onsite! We offer full-time employment opportunities in a Culture of Caring. Agents provide detailed information and aid callers with complex health insurance options and the enrollment process.
READY TO GROW WITH US?
THE BENEFITS OF CHOOSING PEARL
Pearl-Winchester Offers Our Team:
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Great Pay: our minimum hourly rate is $17.20 - $18.75 per hour + SCA H&W Benefits Dollars
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Retention and Referral Bonuses + Employee Perks
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Employee Engagement Activities that create a fun and exciting work environment. We work hard, but we play harder!
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Career Path and Opportunities for Advancement
Our agents help callers make informed decisions about their healthcare benefits providers. We also find it important to offer our employees benefits that promote positive healthcare outcomes. We offer a clean, safe work environment, health and fitness programs, and a comprehensive benefits package, including company-paid Health & Wellness Dollars to offset employee costs. Our SCA (Service Contract Act) benefits include:
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Medical, Dental, Vision, Life/AD&D, STD
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Paid Federal Holidays, PTO, and Sick Time
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Voluntary Benefit Offerings: Accident Coverage, Critical Illness, and Hospital Indemnity
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Retirement Plan
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Identity Theft Protection
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Pre-paid Legal
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Discounts through the Perks@Work and PerksPlus programs
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A career path and more!
Ready to join the Pearl Family?
Be Part of Something Big, Join our Onsite Team
Pearl-Winchester
1025 Bypass Rd.
Winchester, KY 40391
We look for agents who can demonstrate patience, empathy, and respect, which are vital to understanding the caller's perspective. We believe every interaction should demonstrate our Culture of Caring.
WE’RE COMMITTED TO OUR COMMUNITY
At Pearl, we encourage volunteerism and participation in community service projects. Our Pearl-Winchester team serves the Winchester community through partnerships such as:
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Operation Happiness Food Drive
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Conkwright Elementary School Backpack Supply Drive
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Red Cross Blood Drives
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Beer Cheese Festival Participants
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BCTC Movie Nights Sponsors
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Legacy Nights Concert Series Corporate Sponsor
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Little League Sports Corporate Sponsor
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Annual Chili Cook-off on National Chili Day
Recent News
As the open enrollment period for 2024 approaches, Pearl-Winchester stands ready to guide individuals through their healthcare options with unparalleled support and ability.
Pearl’s Workforce Development Referrals Manager, Sherica Rhymes, CWDP shares mentorship experience and success working with the Utah Governor’s Flash Mentor Program.