President and CEO
Pearl Interactive Network
President and CEO Merry Korn of Pearl Interactive Network was one of 50 central Ohio business executives who was presented with a Smart 50 Award from Smart Business magazine. The Smart 50 Awards are presented to leaders and entrepreneurs in a variety of business categories who have demonstrated expertise and passion in leading innovative companies. Nominees were asked to provide examples of their company’s culture of innovation and how they impact their local communities. The finalists were also judged on how they helped create sustainable organizations – those that will last long after they are “no longer the leaders.”
Pearl Interactive Network, a contact center and program management company, is poised for significant growth. Merry Korn’s social enterprise employs 500 people, giving priority to veterans, people with disabilities and military spouses.
Korn is launching a new product, a Supportive Care and Remote Monitoring service. It combines program management and contact center solutions with telehealth technology. Case managers in a call center communicate with assigned older adults to coordinate daily care and respond to alerts from vital sign and environmental technology monitors.
Korn believes the time is right to roll out the SCRM model. There is increased need to care for older adults, pending restrictions on government funding for nursing homes, and pressure from both federal agencies and health plans to reduce unnecessary hospital and emergency room costs.
Congratulations to the other 49 Smart 50 Award recipients! To see who else made the list, visit this link on the Smart Business website.