Pearl Interactive Network: Winchester, KY Contact Center Operations
Join an award-winning team in Winchester, KY!
WE HELP PEOPLE, ONE CARING CALL AT A TIME
At Pearl-Winchester, we offer full-time employment opportunities in a Culture of Caring. We make sure you have the tools you need to grow in your career - and we promote from within.
Our Winchester Agents provide detailed information and aid callers with complex health insurance options and the enrollment process. Dedicated to advancing health equity, expanding coverage, and improving health outcomes in our communities, we are providing services that matter.
WHY CHOOSE PEARL-WINCHESTER ?
- Competitive Pay: our minimum hourly rate is $17.20 per hour + SCA H&W Benefits Dollars
- Retention and Referral Bonuses + Employee Perks
- Career Path and Opportunities for Advancement
- Employee Engagement Activities that create a fun and exciting work environment. We work hard, but we play harder!
We offer a clean, safe work environment, health and fitness programs, and a comprehensive benefits package, including company-paid Health & Wellness Dollars to offset employee costs. Our SCA (Service Contract Act) benefits include:
- Medical, Dental, Vision, Life/AD&D, STD
- Paid Federal Holidays, PTO, and Sick Time
- Voluntary Benefit Offerings: Accident Coverage, Critical Illness, and Hospital Indemnity Retirement Plan
- Identity Theft Protection
- Pre-paid Legal
- Discounts through the Perks@Work and PerksPlus programs
- And more!
We believe every interaction should demonstrate our Culture of Caring. A CSR (Customer Service Representative I) Agent is our entry-level position. To qualify, applicants should have:
- 6 months of customer service-related experience with excellent communication and basic computer skills
- An ability to demonstrate patience, empathy, and respect, which are vital to understanding the caller's perspective
Join Our Talent Network and Make a Big Impact!
Pearl-Winchester
1025 Bypass Rd.
Winchester, KY 40391
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Recent News
December 16, 2024 Pearl Interactive Network, LLC, a leading BPO in the federal government and commercial contracting industry, is pleased to announce the appointment of Andrew (Andy) Fleischer as the new Chief Financial Officer. With an impressive track record in financial leadership and strategic planning, Andy brings a wealth of experience that will be instrumental […]
Pearl Interactive Network, a leading provider of socially responsible business services, is thrilled to announce its recognition as an honoree of the prestigious OrangeSlices’ 2025 Elev8 GovCon Awards.