Pearl is a small business specializing in multichannel contact centers, healthcare, and beneficiary services. Pearl concentrates on the delivery of interactions that require complex resolution while developing a personal emotional connection between the agent and caller. Pearl’s culture of caring is at the core of everything they do, and a driving force in transforming the lives of those they serve. Founded in 2004, Pearl takes great pride in their hiring preferences for people living in economically challenged areas, people with disabilities, military spouses, and Veterans. Pearl operates across the nation, with employees in 29 states.
Pearl Interactive Network provides multi-channel contact center solutions, specializing in consultative, compassionate, and often complex interactions supporting beneficiaries, employees, and people requiring healthcare, government, and commercial services.
Who We Serve
We have the privilege to work with federal and state government agencies and as an extension of their team, we reach and serve millions of U.S. citizens.
Who We Serve
We have the privilege to work with state and federal government agencies, prime contractors, and commercial enterprises and as an extension of their team, we reach and serve millions of people.
What We Do
We partner with prime contractors, government agencies, and commercial enterprises to ensure they have comprehensive call center solutions and trained personnel to better reach their constituents or customers and fulfill their missions.
What We Do
We partner with government agencies to ensure they have comprehensive call center solutions and trained personnel to better reach their constituents and fulfill their missions.
Who We Are
As a social enterprise we are a caring and inclusive organization made up of hundreds of dedicated, hardworking, and caring team members from across 29+ states and who have become family to us.
Who We Are
As a social enterprise we are a caring and inclusive organization made up of hundreds of dedicated, hardworking, and caring team members from across 26+ states and who have become family to us.
Our Social Impact
Our goal has always been to remove barriers to employment for challenged populations, provide opportunities, and champion support for our employees, and deliver outstanding service to our customers.
Our Social Impact
Our goal has always been to remove barriers to employment for challenged populations, provide opportunities, and champion support for our employees, and deliver outstanding service to our customers.