Supportive Care and Remote Monitoring

Chronic conditions impact millions of Americans each year. The complex nature of these conditions requires a combination of proactive clinical case management and care navigation supported by telehealth technology.

Introducing Supportive Care and Remote Monitoring (SCRM) powered by MyCharlie

Supportive Care and Remote Monitoring utilizes MyCharlie, an integrated care management service supported by telehealth monitoring. The platform is designed to improve clinical outcomes, enhance quality of life and manage the costs of care for patients with multiple chronic conditions. It combines Pearl’s patient-centered personalized care management services with innovative remote health and home monitoring technology.

Impact of SCRM

  • Greater adherence to medical treatment plans
  • Lower total cost of care
  • Enhance Star and HEDIS ratings
  • Reduction in ER visits and readmissions to hospitals and nursing homes

Types of Claims Ideal for SCRM

MyCharlie addresses a range of complex and multiple chronic conditions. Among just some of the many clinical pathways we can address are:

  • Asthma
  • Chronic heart failure
  • Chronic pain claims including those resulting from an on-the-job injury
  • COPD
  • Cancer
  • Depression
  • Diabetes
  • Multiple Sclerosis
  • Stroke

Why Supportive Care and Remote Monitoring

No matter where the patient with chronic care conditions is located MyCharlie provides 24x7x365 access to care via HIPAA-compliant video conferencing. Experienced nurse case managers and support care coordinators are actively involved in every aspect of care — providing the patient a convenient, go-to resource they can use to help manage their condition.

How It Works

1. Proactive Patient Engagement

  • Convenient ability to check vital signs remotely without the need to visit a clinic or doctor through the use of telemanagement devices
  • Real-time monitoring of activity
  • 24/7 HIPAA-compliant video conferencing to promote patient engagement, socialization and patient monitoring
  • Physician engagement to ensure adherence to treatment plans
  • Pharmacy management to monitor utilization and ensure timely refills as needed

2. Responsive Care Management

  • Services include coordination of social determinants of care such as arranging doctor’s visits, home health, social worker visits, transportation, physical therapy, and meal delivery
  • Consultation with primary care physicians, specialists and pharmacists to respond to patient needs and intervene quickly on potential issues

Learn if MyCharlie is a fit for your organization by calling us today at 614-893-6511.