Services

Customizable Contact Center Program Management and Staffing Resources to Fit Your Needs

Pearl Interactive Network (Pearl) gets contact center program management and staffing inside and out. However, it’s truly our passion for people and diligence about getting results that make us different. An SBA- and  woman-owned (WOSB) certified social enterprise with a mission to give hiring priority to veterans, disabled veterans, military spouses, people with disabilities, and people living in geographically-challenged areas, we have stronger retention because of our ability to scale quickly without compromising quality or culture.

Contact Center Program Management: We outperform other contact center contractors because we do what it takes to meet performance goals. Whether you’re looking to build a contact center from the ground up or are looking for the right team to help you staff it, we’ve got the experience and resources to assist you. Learn how.

Staffing: Finding good people with the right skills is becoming tougher for companies with contact centers, administrative, logistics, manufacturing, telemedicine and IT positions. A full-service staffing company, we’re focused on finding good people to fill the most challenging positions including direct hire, temporary to permanent, sourcing, and dedicated recruitment. Learn how.

508 Services: Ensure your websites, collateral and other content meet 508 compliance standards with the specially-trained remediation specialists at Pearl Interactive Network.

Experience the Pearl Difference:

  • Proven track record of performance
  • Give hiring priority to veterans, disabled veterans and people with disabilities
  • Federal and state government contractor and corporate experience
  • Ability to scale quickly for fast ramp-ups and staffing surges
  • 508 compliance capability
  • FAR 53.209-l(f) SF 1408 Accounting System
  • People-centric focus resulting in long-term contracts, higher engagement and retention

Get more from your most valuable asset. Put Pearl’s expertise in people to work for you. Contact us today.

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